Reviews and ratings provided by previous guests on short-term rental platforms, offering valuable insights into the guest experience and property quality.
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The broader economic ecosystem encompassing short-term rentals, platforms like Airbnb and VRBO, and related services.
Software or platforms designed to facilitate seamless communication between short-term rental hosts and guests. These tools often include automated messaging, instant chat…
The process of effectively communicating with guests throughout their stay, from booking to checkout, including inquiries, confirmations, and support.
Having efficient systems in place to address guest issues promptly and effectively is crucial for maintaining positive reviews and guest satisfaction.