Guidelines for professional and respectful communication between hosts, guests, and other stakeholders in the short-term rental industry.
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A type of outdoor lighting often used to create a festive or romantic ambiance on patios, decks, and in gardens of rental…
A streamlined check-in process that allows guests to access the short-term rental without a face-to-face meeting, often using keyless entry systems or…
The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.
Technologies that enable guests to access short-term rental properties without in-person interaction, such as smart locks, keypads, or lockboxes.