The various platforms or methods used to communicate with guests, including email, SMS, messaging apps, and phone calls.
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A person who works remotely while traveling and often stays in short-term rentals for extended periods.
Managing all interactions with guests throughout their stay, from pre-booking inquiries to post-stay feedback, using various channels like messaging apps and email…
The percentage of guest booking requests that a host is able to accept and fulfill, often influenced by factors like calendar availability…
The process of vetting potential guests through reviews, identity verification, and communication to minimize risks and ensure property safety.