The various platforms or methods used to communicate with guests, including email, SMS, messaging apps, and phone calls.
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Establishing a system for collecting and analyzing guest feedback to identify areas for improvement and make necessary adjustments to the rental experience.
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Providing toiletries, candles, or diffusers with pleasant scents to enhance the guest experience and create a welcoming atmosphere.
Expanding income sources beyond nightly rental rates by offering additional services or amenities to short-term rental guests, such as airport transfers, grocery…