Software or systems used to manage interactions with potential and existing guests, including inquiries, bookings, and communication.
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Cleaning procedures that go beyond standard practices, often implemented in response to health concerns or to provide guests with an extra level…
Providing noise-canceling headphones as an amenity for guests, particularly in urban areas or properties near busy streets, to enhance their comfort and…
A secondary physical location used by a property management company or host to manage operations, handle guest inquiries, or store supplies.
Possessing a thorough understanding of the property’s features, amenities, and any potential maintenance needs.