A process that allows guests to access a property without in-person interaction with the host or property manager. This typically involves using smart locks, keypads, or lockboxes.
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Maintaining a uniform brand image and messaging across all touchpoints of a short-term rental business, including listings, communication, and guest experience.
The practice of allocating a portion of short-term rental profits back into the business, such as property improvements, marketing, or guest experience…
Formal records of the financial activities of a business, including the income statement, balance sheet, and cash flow statement. These statements are…
The process of vetting potential guests to minimize the risk of problematic bookings, including verifying identities, reviewing guest reviews, and setting clear…