The percentage of bookings that are canceled by either the host or the guest within a specific timeframe.
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Utilizing eco-friendly cleaning products and methods to minimize environmental impact, appealing to environmentally conscious guests.
Dividing guests into distinct groups based on shared characteristics, such as demographics or travel purpose, to tailor marketing and services.
A simple, hand-drawn or digital illustration showing the layout of the property, including room dimensions and furniture placement. Useful for guests to…
A program within IHG One Rewards specifically for small businesses, potentially beneficial for short-term rental hosts who also operate other businesses and…