A set of rules that determine the refund amount a guest receives if they cancel their reservation, ranging from flexible to strict.
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A fictional term for a curated welcome basket offering local or themed treats and beverages, enhancing the guest experience with a personalized…
An online platform where individuals or companies share travel experiences, tips, and recommendations.
Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
The integration of technology into a short-term rental property to enhance guest experience, security, and energy efficiency, such as smart locks, thermostats,…