A set of rules that determine the refund amount a guest receives if they cancel their reservation, ranging from flexible to strict.
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Additional offerings provided by hosts or management companies to enhance the guest experience, such as airport transfers, grocery delivery, or local tour…
A metaphor for the constant flow and variety of guest reviews received for a short-term rental property.
The implementation of consistent and documented procedures for all major business processes within a short-term rental company to ensure quality, efficiency, and…
Amenities provided in a short-term rental to enhance guest comfort, such as high-quality linens, pillows, and blankets.