The stage in the guest journey when potential guests research and form opinions about a short-term rental before booking.
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Providing guests with access to items like bicycles, kayaks, surfboards, or other sports gear, enhancing their experience and catering to active lifestyles.
Amenities explicitly listed and promised by the host in their listing description or pre-booking communication.
Services offered by Bureau Veritas to help hospitality businesses identify, assess, and mitigate potential risks, ensuring operational continuity and guest safety.
The exchange of information and interactions between hosts and guests before, during, and after a short-term rental stay.