Data that a guest intentionally and proactively provides to a host or platform, such as preferences shared during booking.
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The process of verifying the identity of both hosts and guests to enhance trust and security within the short-term rental community.
A comprehensive guide provided to guests upon arrival that includes essential information about the property, amenities, house rules, local recommendations, and emergency…
A marketing tactic used by hosts or property managers to incentivize existing guests to refer new guests, often offering discounts or rewards…
A property floor plan that is considered unconventional, potentially inconvenient, or not conducive to a comfortable guest experience.