The process of verifying the identity and assessing the suitability of potential guests before confirming a reservation, often involving background checks and reviews.
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A safety feature and design element commonly found in rental properties with balconies, providing unobstructed views and a modern aesthetic.
The process of handling bookings, coordinating check-ins and check-outs, managing guest communication, and resolving any scheduling conflicts.
A formal request from a guest or host to address repairs or upkeep needed at a short-term rental property.
A system that allows guests to access a short-term rental property without a physical key, often using smart locks or access codes.