A legally binding contract between the property owner/manager and the guest, outlining the terms and conditions of the stay.
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Allocating resources (e.g., staff time, budget) strategically based on the volume and nature of guest requests to optimize operations.
Allowing guests to control the property’s thermostat through a smartphone app or smart home system, often within set temperature ranges to prevent…
A rating system used on Airbnb and VRBO where guests rate their experience on a scale of one to five stars across…
A pricing strategy where short-term rental rates are set lower than competitors to attract bookings and gain market share.