The use of software to automate communication with guests, such as booking confirmations, check-in instructions, and post-stay reviews.
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Metrics used to measure the success and performance of a short-term rental business, such as occupancy rate, average daily rate, and revenue…
A digital document or mobile app providing guests with essential information about the rental property, local area, and house rules, accessible on…
Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
Characterizes a highly efficient and integrated approach to managing short-term rentals, often leveraging technology and automation to streamline operations.