Standards and certifications provided by Bureau Veritas to assess and improve accessibility for guests with disabilities in hospitality environments.
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Sending a structured survey to guests after their stay to gather detailed feedback on their experience, identify areas for improvement, and enhance…
Maintaining consistent and proactive communication with guests throughout the year, from pre-booking inquiries to post-stay follow-ups, to foster positive relationships.
A network of short-term rental hosts who share knowledge, resources, and best practices, fostering a supportive and collaborative environment.
Creating pre-written messages or responses to address common guest requests efficiently and provide consistent information.