The process of monitoring, influencing, and improving how your short-term rental brand is perceived online. This includes responding to reviews, managing social media, and addressing negative feedback.
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A feature on Airbnb and VRBO that allows guests to book a short-term rental instantly without needing host approval.
Offering a discounted rate to guests in exchange for booking a non-refundable reservation, providing greater financial security for the host.
A document provided to guests upon arrival that outlines helpful information about the property, local area, and house rules.
Any interaction a guest has with your short-term rental business, from initial inquiry to post-stay review, representing an opportunity to enhance their…