The implementation of consistent and documented procedures for all major business processes within a short-term rental company to ensure quality, efficiency, and scalability.
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Features and conveniences provided within a short-term rental unit itself, such as a fully equipped kitchen, washer/dryer, Wi-Fi, smart home devices, or…
Providing resources and assistance to guests who are unfamiliar with the local area, ensuring a seamless experience.
Implementing measures to verify guest identities, assess risk factors, and mitigate potential issues related to security and property damage.
The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and…