The fundamental redesign and implementation of core business processes within a short-term rental operation to achieve dramatic improvements in performance, efficiency, and guest satisfaction.
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The practice of offering additional services or amenities to guests during their stay at a short-term rental, such as early check-in, late…
The practice of monitoring, responding to, and leveraging reviews on Yelp to enhance the reputation and visibility of a short-term rental.
Experiences and attractions located near or on bodies of water that are often promoted to guests staying in short-term rentals, such as…
A method of communicating with guests where messages are not exchanged in real-time. This allows hosts and guests to respond at their…