A standardized graphical representation used to document and communicate business processes within a short-term rental operation, such as BPMN (Business Process Model and Notation).
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A personalized digital or physical guide provided by hosts to their guests, offering recommendations for local attractions, restaurants, activities, and essential information…
A group or platform connecting vacation rental owners and managers, often providing resources, support, or marketing opportunities.
The importance of responding promptly and professionally to guest inquiries, messages, and requests throughout their stay, enhancing guest satisfaction.
An unexpected or unsettling experience that a guest or host may have during a short-term rental stay, often related to the property’s…