The continuous effort to identify, analyze, and improve existing business processes within a short-term rental operation to enhance efficiency and profitability.
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Automated or templated messaging systems used by hosts to communicate with guests efficiently, often integrated with booking platforms.
Using cleaning products made from natural, plant-derived ingredients in short-term rentals to cater to guests with allergies or eco-conscious preferences.
Positive reviews or referrals for a short-term rental shared by previous guests on the neighborhood-based social networking platform, Nextdoor.
A situation where a guest makes a booking on a short-term rental platform like Airbnb or VRBO, but the reservation is later…