A hierarchical representation of all business processes within a short-term rental company, illustrating the relationships and dependencies between them.
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A detailed list of all small appliances provided at the rental property, such as coffee makers, toasters, blenders, and hair dryers, for…
The process of addressing and resolving guest issues or complaints effectively and efficiently, aiming to turn negative experiences into positive ones and…
Utilizing background checks, reviews, and communication to vet potential guests and minimize the risk of problematic bookings.
The process of verifying the identity of guests booking a short-term rental through various methods, such as government-issued ID checks and background…