The use of technology to automate repetitive tasks in short-term rental management, such as guest communication, booking management, and cleaning scheduling.
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An instant messaging platform within Facebook, often used by short-term rental hosts to communicate with potential and existing guests in real-time.
A design process involving continuous improvement of a rental space or guest experience based on feedback, data analysis, and evolving guest preferences.
An automated message sent to guests upon successful booking confirmation, including details about the reservation, payment, house rules, and check-in instructions.
Promoting and advertising a short-term rental property on social media platforms to reach a wider audience and attract potential guests.