The process of handling reservations, including inquiries, confirmations, cancellations, and guest communication.
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A metric that tracks the total number of nights a short-term rental property is booked over a specific period, expressed as a…
Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.
Overseeing all aspects of a vacation rental property from a distance, often using technology and local contractors.
A keyless entry system commonly used for short-term rentals, allowing hosts to remotely grant access to guests and improve security.