A structured approach to managing a brand, including defining brand values, identifying target audiences, developing brand messaging, and measuring brand performance, applicable to short-term rental businesses.
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Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
The art of curating memorable and positive experiences for short-term rental guests, encompassing personalized touches, local recommendations, and exceptional service.
Presenting house rules and guidelines to guests in a digital format accessible via a QR code for easy reference.
Specialized software designed to manage multiple short-term rental properties from a centralized platform, streamlining operations and bookings for property managers.