The concept that hospitality principles like warmth, generosity, and guest satisfaction are fundamental truths in short-term rental management, essential for success on platforms like Airbnb and VRBO.
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The practice of monitoring, responding to, and managing guest reviews on Airbnb and VRBO to maintain a positive online reputation.
A rental unit featuring two separate bedrooms, providing accommodation for families or small groups seeking additional privacy.
Collaborating with local businesses, tour operators, or experience providers to offer package deals and cross-promote services to guests.
The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.