The process of using technology to verify guests’ identities and reduce the risk of fraud or unauthorized bookings.
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Inspired by the spiritual significance of Ojo de Agua (eye of water) in some cultures, this refers to offering guests an optional,…
The proactive monitoring, analysis, and response to guest reviews across various platforms to improve reputation, build trust, and attract future bookings.
A situation where the supply of short-term rentals in a particular market exceeds the demand, potentially leading to lower occupancy rates and…
The process of vetting potential guests through reviews, profiles, and communication to minimize risks associated with hosting.