Insurance products or services that offer coverage for accidental damage caused by guests during their stay, providing financial protection for hosts.
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The percentage of time a short-term rental property is unoccupied over a specific period.
A contactless check-in process that allows guests to access the property without meeting the host in person. This can be achieved through…
The ongoing process of enhancing and personalizing the guest’s journey from pre-booking to post-stay with the goal of exceeding expectations and fostering…
The responsiveness and accessibility of a host in addressing guest inquiries, requests, and issues promptly. This can be achieved through various communication…