The practice of paying close attention to small but important aspects of short-term rental management and hosting, such as providing thoughtful amenities, ensuring cleanliness, and responding promptly to guest inquiries.
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Establishing consistent and standardized communication practices with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.
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Meaning ‘job description’ in Swedish, this term emphasizes the importance of clearly defining roles and responsibilities when working with co-hosts, cleaning crews,…