The formal procedure for challenging a decision made by a platform like Airbnb or VRBO, such as a booking cancellation penalty or a negative review.
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A software system used to store, organize, and manage data related to short-term rentals, such as guest information, reservation details, and property…
A colloquial term referring to a cleaning professional or service specializing in preparing short-term rental properties between guest stays.
A booking where the guest has made a reservation but has not yet completed the booking process, such as providing payment information.
The percentage of time that a rental property is booked and occupied by paying guests over a specific period, indicating the property’s…