A trade association representing the lodging industry, including hotels and short-term rentals, advocating for policies and providing resources to its members.
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A documented plan outlining procedures and responsibilities in case of emergencies or unforeseen situations affecting the property or guests.
Clear and detailed directions provided to guests on how to access the short-term rental property upon arrival. This typically includes information about…
Items and services provided to enhance guest comfort and satisfaction, such as toiletries, Wi-Fi, or snacks.
A designated container or digital option for guests to leave optional gratuity for exceptional service or housekeeping.