Items and services provided to enhance the guest experience, such as toiletries, Wi-Fi, kitchen supplies, parking, or access to amenities like pools or gyms.
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Maintaining proactive and responsive communication with guests before, during, and after their stay to enhance their experience and encourage positive reviews.
The various platforms or methods used to communicate with guests, including email, SMS, messaging apps, and phone calls.
Using technology like automated messaging, instant booking confirmation, and multilingual support to streamline guest interactions and provide prompt assistance.
High-quality images that showcase a short-term rental property’s features, amenities, and ambiance, attracting potential guests.