The process of effectively communicating with guests before, during, and after their stay, encompassing booking confirmations, check-in instructions, and post-stay feedback.
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The process of researching, organizing, and booking activities and experiences for guests during their stay, often provided as an additional service by…
Electrical outlets installed directly into the floor, providing convenient access to power for guests and enhancing the functionality of the space.
The use of data and software tools to track performance metrics related to yield management, such as occupancy rates, average daily rates…
Providing guests with curated information about nearby attractions, restaurants, transportation, and other points of interest.