A security feature that allows hosts and guests to verify their identities through official documents, enhancing trust and safety within the platform.
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Establishing a system within Zendesk to categorize and prioritize guest support tickets based on urgency and importance, ensuring timely resolution of critical…
The use of technology to automate and control various aspects of a short-term rental, such as lighting, temperature, and security.
A set of clearly defined guidelines and expectations communicated to guests staying in a short-term rental property, covering aspects like noise levels,…
A period of exceptionally high demand and occupancy rates for short-term rentals, often coinciding with major events, holidays, or peak seasons.