Refers to the increasing use of technology and automation in the short-term rental industry, such as smart home devices, automated messaging, and dynamic pricing tools.
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A property owner who does not reside at the rental property and rents it out entirely to guests.
A comprehensive list of tasks and inspections to ensure a property is properly prepared and equipped for incoming guests.
The process of effectively communicating with guests throughout their stay, from booking to checkout, including inquiries, confirmations, and support.
Platforms and methods used for effective communication with guests, such as messaging apps, email, and phone calls.