A feature on the Airbnb platform that allows hosts to offer unique, bookable activities and experiences to guests, enhancing their stay and providing additional income streams.
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A customer service and support ticketing system that can be used by short-term rental hosts to manage guest inquiries, resolve issues, and…
A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves…
Connecting different software applications and automating tasks using Zapier, a web-based automation tool. This can be used to streamline operations like guest…
The responsible disposal of electronic waste (e-waste) generated by short-term rental operations, including old electronics, batteries, and light bulbs, often adhering to…